1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Sign up for an account
• Create or contribute to a memorial page
• Upload photos, videos, or written tributes
• Contact us for support or feedback

This information may include:

• Your name and contact details (email, phone)
• Biographical details about the deceased
• Photos, videos, and stories submitted by you or invited contributors
• Payment information (if applicable)

We may also collect technical data, such as IP address, browser type, and usage activity, to improve site performance and security.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain your memorial website
• Enable sharing of memories, messages, and media
• Process payments for premium services (if selected)
• Respond to customer service requests
• Improve the performance and user experience of our platform
• Communicate updates, offers, or important notices (with your consent)

3. Sharing and Disclosure

We do not sell or rent your personal data to third parties.
We may share information:

• With trusted service providers who help us operate the platform (e.g., hosting, email delivery)
• As required by law or to comply with legal obligations
• To protect the rights, safety, and property of our users and the public

Any public tributes or content you post may be visible to visitors, depending on your privacy settings.

4. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is 100% secure, we strive to safeguard all personal and memorial content with industry-standard protections.

5. Your Privacy Choices

You can:

• Edit or delete your account and contributions at any time
• Choose whether a memorial page is public or private
• Control who can post or view content via invitation and privacy settings
• Unsubscribe from communications

If you wish to have your data permanently removed, you may contact us directly.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13 without parental consent. We do not knowingly collect personal information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review the policy periodically to stay informed.