Terms & Conditions

Effective Date: July 26, 2025
By using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the service.

2. Use of the Service

Our platform provides tools to create and share online memorials. You agree to use the site only for lawful, respectful purposes and to avoid:

  • Uploading harmful, abusive, or offensive content
  • Impersonating others or misrepresenting your identity
  • Violating the rights of others, including copyrights and privacy
  • Posting promotional, spam, or unrelated content
We reserve the right to remove content or suspend accounts that violate these terms.

3. User-Generated Content

You retain ownership of the content you upload, but you grant us a non-exclusive license to display, store, and distribute it as part of the memorial experience. You are responsible for ensuring your submissions do not violate the rights of others.

4. Privacy and Data

We respect your privacy. Your use of the website is also governed by our Privacy Policy, which outlines how we collect and protect your information.

5. Payments and Refunds

Some features may require payment. All pricing will be clearly disclosed. Refunds may be granted at our discretion within a specified time frame — contact us with any concerns.

6. Service Availability

We do our best to keep the service running smoothly, but we cannot guarantee uninterrupted access or that all features will always be available. We may change, suspend, or discontinue any part of the service at any time.

7. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

8. Termination

You may cancel your account at any time. We reserve the right to suspend or terminate accounts that breach these terms or misuse the service in any way.

9. Limitation of Liability

We are not liable for any loss, damages, or emotional distress resulting from use of the website. The site is provided “as is,” and use is at your own risk.

10. Changes to These Terms

We may update these Terms periodically. Continued use of the service after changes means you accept the revised terms.

11. Contact Us

For any questions or concerns regarding these Terms, please reach out to: Elzah Solutions JA
Email: info@elzah.com
Phone: 876 506 6515
Address: Irwin Point, Montego Bay, St. James

About Us

We guide you step by step — from creating a personalized tribute page to inviting others to share photos, stories, and messages of love. No technical skills are needed. Just your heart, and our tools. With intuitive features, elegant design templates, and options for privacy or public sharing, we deliver a professional, lasting space that feels as meaningful as the life it’s built to remember.

Our Contacts

Irwin Point, Montego Bay, St. James

(+876) 506 6515